By placing an order, you acknowledge and agree to the following terms and conditions:

At OneSixthPlace, we want you to be satisfied with your order and collecting experience. We strive to process and ship all in-stock orders within 1-2 business days. Orders are processed Monday through Friday from our Las Vegas, Nevada facility (Pacific Time).

Return Policy

• We accept returns on most items within 30 days of delivery, with the following conditions:
• Returns must be authorized before shipping.
• Items must be returned in same condition as received. Returns are subject to inspection upon receipt.
• Some items may be marked as non-returnable or sold as is (clearly marked on product page).
• For damaged items, clear photos of both item and shipping packaging must be provided.

Fees and Costs

• Open items are subject to a 20% restocking fee.
• Unopened products and loose parts may be returned for a full refund with exception of shipping costs.
• Customer is responsible for return shipping costs.
• Original and return shipping costs are non-refundable.

Refund Processing

• Refunds will be issues to the original payment method.
• Processing time for refunds is typically 5-7 business days after inspection.
• Customer will be notified of any issues found during inspection.

Shipping Information

• Shipping costs are calculated at checkout and are the responsibility of the buyer.
• Delivery times vary based on chosen shipping method and destination.

Customs Restrictions

• Seller is not responsible for customs restrictions on toy weapons or any other prohibited items, such as Nazi paraphernalia.
• It is the buyer's responsibility to know the customs restrictions for their particular country.
• Refunds on shipping are not provided on orders returned due to customs restrictions (the original merchandise will be refunded).

For questions are returns or shipping, please contact our customer service team at onesixthplace@gmail.com or Contact Us.

This policy is subject to change. Any updates will be reflected on our website.