Pre-Order

By placing a preorder, you acknowledge and agree to the following terms and conditions:

Payment and Billing

• The initial payment serves as a non-refundable deposit for your preorder.
• Upon product arrival to OneSixthPlace, you will receive an invoice for the remaining balance plus shipping costs.
• Full payment must be received within seven (7) days of invoicing, or your deposit will be forfeited and the product will be released for public sale.
• We only accept credit/debit card payments; no money orders, cash, or checks.
• Discount codes cannot be applied to preorders.

Order Policies

• Preorder products must be ordered separately from in-stock merchandise. Each preorder should only contain the purchase of one (1) product.
• Multiple preorder products require separate orders to ensure efficient processing and delivery.
• Separate shipping charges apply for multiple preorder products.

Returns and Cancellations

• All preorder products may be returned within 30 days of receipt.
• Open items are subject to 20% restocking fee.
• Unopened products may be returned for a full refund with exception of the non-refundable deposit and shipping costs.
• Customer is responsible for return shipping costs.
• Cancellation requests are reviewed individually and not guaranteed. Please contact onesixthplace@gmail.com for help.

Product Information

• Product images shown may be of prototype items; final product appearance may vary slightly.
• Estimated shipping dates are provided by manufacturers and are subject to change. Manufacturing delays are beyond our control; item will ship as soon as possible.

Customer Responsibilities

• Keeping contact and shipping information current is your responsibility. Please reach out to onesixthplace.com or Contact Us to update your address or phone number.

Important note: At OneSixthPlace, we share your excitement as you await the arrival of your new collectible. We are committed to providing the best possible service throughout your preorder experience. Our team actively monitors manufacturing updates and maintains close communication with our suppliers to ensure your item reaches you as quickly as possible. We kindly request that you refrain from sending multiple inquiries regarding preorder status updates. Manufacturing timelines are beyond our control, but please rest assured that we will notify you promptly when your item is ready to ship.

For urgent concern or specific questions about your preorder, please don't hesitate to contact our customer service at onesixthplace@gmail.com or Contact Us.